Our Process
Good design starts with understanding.
You don’t need to arrive with a perfectly written brief or all the answers. Whether you know exactly what you need or want some help finding the right direction, we’ll work through it together.
You’ll work directly with Rachel throughout, following a clear and collaborative process that keeps you involved, informed and confident from our first conversation to final delivery.
1 | Connect
We’ll start with a conversation about your business, the project and what you want the work to achieve. We’ll also discuss the scope, budget and timescale so we can make sure we’re the right fit.
You’ll then receive a clear proposal outlining the recommended approach, deliverables, cost and schedule. Once everything is agreed and the deposit is paid, your project is booked in.
2 | Discover
Before designing anything, we take the time to understand your business, audience and goals. Depending on the project, this may include a questionnaire, discovery session, research or a closer look at your existing brand and marketing.
The level of discovery is tailored to the work. A full brand identity requires more exploration than a single advert, but every project begins with a clear understanding of its purpose.
3 | Design
This is where the thinking takes shape. We develop the initial creative direction or concepts, bringing together strategy, ideas and design to create something that feels distinctive and right for your business.
When the work is presented, we’ll talk you through the thinking behind it, explain the creative decisions and show how the design responds to your brief.
4 | Refine
Your feedback is an important part of the process. Once you’ve had time to consider the initial work, we’ll refine the chosen direction together.
Two rounds of amendments are included as standard, giving us space to fine-tune the details while keeping the project focused, efficient and moving forward.
5 | Deliver
Once everything has been approved, we’ll prepare and supply the final files in the formats you need, ready for print, digital use or launch.
Depending on the project, this may also include brand guidelines, editable templates or print-ready artwork. You’ll finish with everything you need to use the work confidently and consistently.
Clear, collaborative and considered.
You’ll always know what stage your project is at, what we need from you and what happens next. No unnecessary jargon or disappearing acts. Just thoughtful design, honest communication and a process built around creating the best result for your business.
Like the Sound of Working Together?
Tell us about your project and let’s see what we can create.